CUSTOMER SUPPORT Archives - Germanauto.co.th https://germanauto.co.th/en/blog/customer-support-en/ BMW MINI BMW Motorrad Tue, 17 Mar 2026 08:46:58 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.3 https://germanauto.co.th/wp-content/uploads/2023/10/logo-BMW-grey.svg CUSTOMER SUPPORT Archives - Germanauto.co.th https://germanauto.co.th/en/blog/customer-support-en/ 32 32 BMW Certified Body and Paint by German Auto Restore your BMW to perfect, like-new condition with a BMW Certified Body and Paint Center at German Auto. https://germanauto.co.th/en/bmw-certified-body-and-paint-by-german-auto-restore-your-bmw-to-perfect-like-new-condition-with-a-bmw-certified-body-and-paint-center-at-german-auto/ Tue, 17 Mar 2026 06:59:11 +0000 https://germanauto.co.th/?p=28663

BMW Certified Body and Paint by German Auto

Restore your BMW to perfect, like-new condition with a BMW Certified Body and Paint Center at German Auto.

Our service is carried out under BMW-certified standards, ensuring your vehicle is repaired with precision, care, and expertise. With advanced technology, genuine parts, and meticulous craftsmanship, you can trust that your BMW will be restored to its original condition—just like the first day you drove it.

Why Choose Us

  • Partnered with over 20 leading insurance companies

  • Accurate repair assessment with computerized systems

  • Certified technicians with professional qualifications

  • 100% genuine BMW parts

  • BMW-approved tools and exclusive repair technologies

  • Eco-friendly water-based paint system (global standard)

  • 100% dry sanding system with infrared paint curing (rust-free assurance)

  • International standard paint booth & baking system

  • Thorough multi-step quality inspection

  • 1-year warranty on body and paint repairs

    Exclusive Service Offers (German Auto Only)

    🔧 Parts Discount

    Enjoy up to 15% discount on parts* (insurance excess difference)

    💳 Flexible Payment

    0% interest installment for up to 10 months* (for selected credit cards: BBL & KBank)

    🎁 Limited Edition Gift

    Receive a FREE limited-edition premium gift* (while stocks last)

    🚗 Pickup Service

    Convenient vehicle pick-up service from your home or workplace*

    ✈️ Airport Shuttle Service

    Complimentary airport transfer service (Suvarnabhumi branch only)*

    🚌 Shuttle Service

    Drop-off service to transport hubs and shopping malls (Suvarnabhumi & Pattaya branches)*

    Contact Our Service Centers

    Suvarnabhumi Branch

    📞 02-118-9499

    Pattaya Branch

    📞 038-235-600

    *Terms and conditions apply.

    🌐 More information:

    https://germanauto.co.th/th/contacts-th

    #GermanAutoPattaya #GermanAutosuvarnabhumi
    #OriginalBMWParts #BMWService #BMWBodyandPaint
    #JOYisBMW #สุนทรียภาพแห่งการขับขี่ #WhateverHappens

]]> Experience quick and convenient vehicle servicing with FAST LANE SERVICE at German Auto. Book your appointment just 1 day in advance and enjoy a seamless service experience that fits perfectly with your lifestyle—so you never miss what matters most. https://germanauto.co.th/en/experience-quick-and-convenient-vehicle-servicing-with-fast-lane-service-at-german-auto-book-your-appointment-just-1-day-in-advance-and-enjoy-a-seamless-service-experience-that-fits-perfectly-with-yo/ Tue, 17 Mar 2026 06:52:18 +0000 https://germanauto.co.th/?p=28658

FAST LANE SERVICE by German Auto

Make servicing your BMW simple and effortless.

Experience fast, convenient, and hassle-free maintenance with FAST LANE SERVICE.

Book your appointment just 1 day in advance and enjoy priority access to service—designed to fit your lifestyle, so you never miss important moments.

FAST LANE SERVICE:

Complete your service within 90 minutes* (car wash not included).

Exclusive Offers

Enjoy special privileges when you service your vehicle at German Auto branches nationwide:

🎁 Special Reward

Receive an exclusive Year of the Horse commemorative keychain* when spending 8,888 THB or more per receipt

(limited to 1 vehicle per receipt, while stocks last)

☂️ Premium Gift

Get a FREE 30” premium golf umbrella (NEW Collection) when your service bill exceeds 20,000 THB

💳 Flexible Payment

Enjoy 0% interest installment plan* for up to 10 months

(minimum spending 5,000 THB)

📌 Valid from today while stocks last

*Terms and conditions apply.

Contact German Auto Service Centers

  • Bangna Branch

    📞 02-119-1999

  • Chaengwattana Branch

    📞 02-119-0999

  • Pattaya Branch

    📞 038-235-600

  • Suvarnabhumi Branch

    📞 02-118-9499

🌐 More information:

https://germanauto.co.th/th/contacts-th

#GermanAutoPattaya #GermanAutosuvarnabhumi
#OriginalBMWParts #BMWService #BMWBodyandPaint
#JOYisBMW #สุนทรียภาพแห่งการขับขี่ #WhateverHappens

]]> Drive with confidence on every journey and unleash the full power of your BMW. https://germanauto.co.th/en/bmw-service-special-offer-german-auto-thailand/ Mon, 09 Mar 2026 03:17:21 +0000 https://germanauto.co.th/?p=28627

Drive with confidence on every journey and unleash the full power of your BMW.

Bring your beloved BMW in for a professional performance check and comprehensive care by our experts at BMW German Auto Service Center.

Special Offer:

Receive an exclusive Year of the Horse commemorative keychain* starting today or while stocks last, when spending 8,888 THB or more per receipt (limited to 1 vehicle per receipt).

Eligible receipts include any service purchase such as:

  • Tire replacement

  • Installation of BMW M Performance Parts

  • Purchase of Service Inclusive (SI) Package

  • BMW Lifestyle products

For more information, please contact 1397 or any German Auto Service Center branch:

Bangna Branch: 02-119-1999

Chaengwattana Branch: 02-119-0999

Pattaya Branch: 038-235-600

Suvarnabhumi Branch: 02-118-9499

*Images are for advertising purposes only. Specifications and equipment shown may differ from the actual product.

*Terms and conditions are as specified by the company.



#BMW #BMWTH #JOYisBMW #BMWService #RelaxWeCare

]]> Extend your BMW’s maintenance coverage with the BMW Service Inclusive (SI) Package, starting from only 36,000 THB https://germanauto.co.th/en/extend-your-bmws-maintenance-coverage-with-the-bmw-service-inclusive-si-package-starting-from-only-36000-thb/ Wed, 28 Jan 2026 11:41:20 +0000 https://germanauto.co.th/?p=28516

Let every journey be filled with endless JOY! ✨

Extend your BMW’s maintenance coverage with the BMW Service Inclusive (SI) Package, starting from only 36,000 THB. Enjoy extended care for up to 3 years or 40,000 km* with complete peace of mind, using only Genuine BMW Parts and service by certified expert technicians.

This package covers more than 7 essential services, including:

  • Engine oil change

  • Vehicle inspection

  • Air filter replacement

  • Fuel filter replacement

  • Microfilter replacement

  • Spark plug replacement

  • Brake fluid change

Available now at BMW German Auto Service Centers nationwide:

📍 Bangna: 02-119-1999

📍 Chaengwattana: 02-119-0999

📍 Pattaya: 038-235-600

📍 Suvarnabhumi: 02-118-9499

More information: https://q.me-qr.com/aj3v39ja

*The package can be purchased within 90 days before your current BSI expires, or within no more than 15 months after expiration. Terms and conditions apply as specified by the company.

#BMW #BMWTH #RelaxWeCare #BMWService #ServiceInclusive

]]> FREE 10-Point Vehicle Check — ensuring you’re ready to go with confidence and safety on every journey. https://germanauto.co.th/en/free-10-point-vehicle-check-ensuring-youre-ready-to-go-with-confidence-and-safety-on-every-journey/ Fri, 19 Dec 2025 11:11:42 +0000 https://germanauto.co.th/?p=28247

FREE 10-Point Vehicle Check — ensuring you’re ready to travel with confidence and safety on every journey.

Discover this exclusive service, available only at BMW German Auto Service Centers across all 4 branches.

📌 FREE 10-Point Inspection Includes:

  • Battery

  • Brake pads and brake discs

  • Exterior lighting system

  • Windshield washer system and wiper blade condition

  • Turn signals / hazard lights / horn

  • Steering and suspension system

  • Shock absorbers

  • Tire condition check (tread wear on all 4 tires)

  • Underbody inspection (underbody panels)

  • Leak and oil stain inspection (engine bay and underbody)

📌 FREE! Interior ozone treatment to improve air circulation, keeping your cabin fresh, clean, and safe

📌 FREE! Labor cost for windshield wiper replacement to enhance driving visibility during your journey

📅 Valid from today until 30 December 2025

*Terms and conditions apply

For more information or to schedule a service appointment, please contact any of our branches:

Bangna: 02-119-1999

Chaengwattana: 02-119-0999

Pattaya: 038-235-600

Suvarnabhumi: 02-118-9499

Or click: https://germanauto.co.th/th/contacts-th/

#GermanAutoGroup #OriginalBMWParts
#BMWService #BMWBodyandPaint #SIPackage
#BMWAccessoriesandLifeStyle
#JOYisBMW #สุนทรียภาพแห่งการขับขี่ #WhateverHappens

]]> Like-new condition, ready to welcome the New Year — trust German Auto to take care of your BMW. https://germanauto.co.th/en/like-new-condition-ready-to-welcome-the-new-year-trust-german-auto-to-take-care-of-your-bmw/ Fri, 19 Dec 2025 11:01:16 +0000 https://germanauto.co.th/?p=28228

Like-new condition… welcome the New Year with confidence. Trust German Auto to take care of your BMW.

📌 Exclusive offers for German Auto customers – enjoy 3 special benefits!

▶ Benefit 1:
Receive 15% off spare parts for customers with Class 1 insurance (garage coverage*)

▶ Benefit 2:
Receive an exclusive premium gift when you make a service appointment and spend THB 30,000* or more.

Get a 30” Golf Umbrella – New Collection instantly.

▶ Benefit 3:

Special financial offer!
Easy installment plan at 0% interest for up to 10 months*

One-stop complete solution — Standard Body & Paint Service Center by German Auto, delivering more than you expect.

  • Accepted by over 24 insurance companies

  • Global standard water-based paint system

  • Highly experienced technicians with modern equipment

  • Capacity to handle over 500 vehicles per month

  • Premium service: Vehicle pick-up and delivery from your home or workplace for repair services

*Terms and conditions apply

 

Valid from today until 30 December 2025

For inquiries and appointments:

📍 Pattaya Branch: 038-235-600

📍 Suvarnabhumi Branch: 02-118-9499

 or click: https://germanauto.co.th/th/contacts-th/

#GermanAutoGroup #OriginalBMWParts
#BMWService #BMWBodyandPaint #SIPackage
#JOYisBMW #สุนทรียภาพแห่งการขับขี่
#WhateverHappens

]]> BMW Extended Warranty enhances your confidence in owning and driving the BMW you love. https://germanauto.co.th/en/bmw-extended-warranty-enhances-your-confidence-in-owning-and-driving-the-bmw-you-love/ Fri, 19 Dec 2025 10:44:12 +0000 https://germanauto.co.th/?p=28210

Enjoy greater peace of mind and worry-free driving with the BMW Extended Warranty program.

Enhance your confidence in owning and driving the BMW you love with BMW’s premium standards:

✅ 100% genuine BMW parts

✅ Service at officially authorized BMW service centers

✅ Certified, highly skilled BMW technicians

✅ Increased future resale value of your vehicle

✅ Starting from only THB 13,XXX*

 

*Terms and conditions apply.

For more information, please contact BMW German Auto at any branch:

Bangna: 02-119-1999

Chaengwattana: 02-119-0999

Pattaya: 038-235-600

Suvarnabhumi: 02-118-9499

Or click: https://germanauto.co.th/th/contacts-th/

]]> SI Package for Non BSI Vehicles https://germanauto.co.th/en/si-package-for-non-bsi-vehicles-en/ Tue, 26 Nov 2024 06:50:48 +0000 https://germanauto.co.th/si-package-for-non-bsi-vehicles-th-copy/
For more information, please contact German Auto at any of our branches
▶Bangna Branch : 02-119-1999
▶Chaengwattana Branch : 02-119-0999
▶Pattaya Branch : 038-235-600
▶Suvarnabhumi Branch : 02-118-9499
 
]]> BMW Tires: Types of Tires and Symbols on Tires You Should Know https://germanauto.co.th/en/bmw-tires-types-of-tires-en/ Tue, 26 Nov 2024 06:31:46 +0000 https://germanauto.co.th/bmw-tires-types-of-tires-th-copy/

German Auto offers useful information and knowledge about different types of tires to help you choose the right one for optimal driving performance and maintenance of your beloved BMW.

With special offers when it’s time to replace your tires:

Free! Labor charge for tire change
Free! Labor charge for wheel change
Free! Labor charge for wheel alignment
Special! Financing options available with 0% interest for up to 10 months
This special offer is available from now until September 30, 2024.
Terms and conditions apply as per the company’s policies.

For more information, please contact German Auto at any of our branches:
 
▶Bangna Branch : 02-119-1999
▶Chaengwattana Branch : 02-119-0999
▶Pattaya Branch : 038-235-600
▶Suvarnabhumi Branch : 02-118-9499
 

#GermanAutoGroup #GermanAutoBangna #GermanAutoChaengwattana #GermanAutoPattaya #GermanAutosuvarnabhumi #OriginalBMWParts #BMWService #BMWTire #BMWSeries5 #BMWSeries3 #BMWiX #BMWX3 #BMWX5 #JOYisBMW #สุนทรียภาพแห่งการขับขี่ #WhateverHappens

 
]]> German Auto Pattaya Body & Paint Center now open. https://germanauto.co.th/en/body-and-paint-germanauto-pattaya-en/ Fri, 15 Nov 2024 06:25:21 +0000 https://germanauto.co.th/body-and-paint-germanauto-pattaya-th-copy/

The Body and Paint are service center is now open at German Auto Pattaya.

You can contact to schedule an appointment for service. https://germanauto.co.th/contacts-en/

#germanautopattaya

PATTAYA
German Auto Co., Ltd. (Pattaya)
99/96 M.3, Na Chom Thian
Sattahip, Chonburi 20250
Tel : 038 235 600
Map : https://maps.app.goo.gl/NQckTq8EL3crJ6Vt8?g_st=il
]]>